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Customer Service Advisor

Customer Service Advisor Salary: Circa £16,327 (Includes 2 Saturdays per month) plus performance related pay and excellent staff benefitsFull Time (35 hours per week) + Saturdays mornings (09:30 – 12:30)Permanent Location: WednesburyA fantastic opportunity has arisen within our Wednesbury Branch. At the West Brom we like to stand out from the competition, we have a culture where our customers are at the heart of everything we do; we aim to deliver a superior customer experience. Working within the Branch you will be engaging with our Customer's applying your listening and questioning skills to identify their needs and requirements. Working as a Customer Service Advisor, you will be responsible for embedding this customer experience by offering outstanding service through all of your interactions. Through your conversations with both new and existing customers you will generate referrals for our qualified advisors; our advisors are trained to offer solutions to meet our customer's needs and requirements. Joining our friendly and welcoming team, we are looking for someone with sales experience who thrives when working within a target driven environment. You will have a positive approach with eagerness to learn and adaptability to work effectively as part of a team. In return we will offer you comprehensive training and development packages, you'll enjoy many additional benefits, including: attractive salary, excellent bonus opportunities, generous holiday entitlement, pension scheme, life assurance and a variety of corporate discounts.Inspired by the Society's Vision and Values, its not just what we do but how we treat our colleagues and customers that make the people at the West Brom really stand out from our competitors.The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877'

Job added on 25-07-2014