Customer Service Advisor
Customer Service Advisor Sheffield City Centre£12,700 per annum Monday to Friday (occasional weekends) Are you looking for a new challenge within customer services?Are you looking to work in a professional friendly environment?An exciting opportunity has arisen to join one of the UK’s leading law firms; they are looking to recruit an experienced customer service advisor to join their existing successful team. This vacancy has arisen due to growth and is suited to someone who has been used to delivering exceptional customer service.Key Responsibilities include:* Handling a variety of inbound calls * Recording information accurately in to the systems* Using your initiative to problem solve and advise customers* Transferring calls to different departments * Sending important emails regarding sensitive informationThe successful candidate will identify and resolve problems in a timely manner. They will be expected to gather and analyse information, they will also have excellent interpersonal skills and be able to work effectively and relates well with others Including superiors, colleagues, and individuals inside and outside the Company. If you want to work for a well known reputable organisation with excellent prospects then this is the role for you. If successful you will receive detailed training and will gain a strong understanding of the legal sector and gain a additional knowledge and understanding with in this sector. Please click apply for further information.