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Forwarder - High Tech

JOB PROFILE – Freight Planner High Tech

Salary – 25- 29K Position in the Company: Objective / Purpose of the Job (describe clearly the level of responsibility and expected results) The Freight Planner High Tech will work in the London Import team and report directly to the High Tech Supervisor. The position is a multi-modal function ensuring we meet all of our customer’s expectations. Dimensions and Quantities Employees: 0 Direct Reports: 0 Geographical area of responsibility: Based in the LHR1 Key Activities / Accountabilities * Follow strict and time sensitive SOP’s/KPI’s to ensure compliance * Work closely with internal and external customers * Invoicing and job costing * Assist line manager and Supervisor with customer development * Regular customer communication / meetings and business reviews * Month end department compliance * Ensure all reports including internal and customer specific are completed within the deadline * Resolve queries from customers and suppliers * Operate within companies QA system * Any other tasks as directed by their Supervisor or line manager. PERSON PROFILE Logistics and Processing Planner Essential Education and/ or Training Educated to GCSE/O’ level standard or equivalent Preferred Experience and Knowledge A high level of planning experience with regards to the importation of high volume shipments from door to door Necessary Technical / Functional Skills * Avsec level 4 (minimum) * Minimum of 3 years import experience * Knowledge of multi-modal import and export processes * Customs clearance knowledge * A high level of customer service skills Required Behavioural Competencies * Problem solving skills * Procedure and SOP writing skills * Proactive approach to understand pitfalls and service limitations * Customer service driven * Result-oriented and driven to achieve goals and meet targets * Profitability and result-oriented and always looking for improvement in our business processes * Team oriented * Well organised * Quality focus * Good Knowledge of In House Computer System * Knowledge of Customs Tariff and Procedures * Good Knowledge of Broker * Financial Awareness * Key Account Procedure Knowledge * Negotiation Skills * Willingness to work flexible hours as the business requires

Job added on 27-06-2014