To encourage feedback, we invite our customers to give us a star rating after every visit, to help us improve our current 4-star rating we are looking for a star of our own. We are looking for a naturally organised, customer focused, motivated team player with a desire to deliver exceptional customer service. Is this you? If so, are you interested in becoming our next Service Advisor?
An excellent opportunity has arisen for an experienced Service Advisor to join our team and be responsible for ensuring customers are happy with all their servicing and repair needs as well as promoting accessories, aftersales services and the latest BMW models.
In return, we are offering the right candidate the chance to join our progressive group of dealerships working with a prestigious brand and excellent career prospects. The role comes with an attractive salary, bonus scheme and benefits.
Full training will be provided as experience is not essential, however the successful Service Advisor must have:Previous experience of working within a customer service focused role Proven high level of customer service skills Good communication skills Strong organisational and prioritisation skills Ability to take initiative and ownership of issues with a proactive can-do attitude Ability to multi-task and switch between tasks A willingness to learn and keep up-to-date with product and technical information A team player who thrives in a high pressured environment
The salary is £18000 – 22500 per annum, depending on experience plus bonus and benefits.
The hours of work are Monday to Friday, 8am-6pm. Applicants must also be flexible to work weekends as per the department’s rota.
Applicants must be eligible to work in the UK and hold a valid UK driving licence.
Please apply online today to be considered for our Service Advisor role.