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Field Service Engineer - Xerox or Canon - Office Equipment/Capital Equ

Permanent  for New Era Recruitment in London

Field Service Engineer - Xerox or Canon - Office Equipment/Capital Equipment

A leading London based Managed Print Service (MPS) specialist are looking for a Canon or Xerox Field Service Engineer to join their team.

The Person

An experienced Field Service Engineer with a strong background in the service and maintenance of photocopiers, printers and multifunctional devicesRecent experience on Canon or Xerox devices coupled with basic networking experienceExcellent communications skills and a Full UK Driving License are essentialCandidates will be field based engineers and will need to be living in a commutable distance to London.

The Role

To service, repair & install various types of equipment and to connect to the clients network where requiredTo provide first line trouble shooting, working in accordance with the minimum call procedures and best practices guidesTo achieve a high first time fix rate and minimum recallTo provide customer product instruction and trainingManagement of car-stockWork closely with the customers considering their business needs and requirements to ensure the maximum productivity is achievedEnsure that technical issues are escalated using the correct process

The Company

A London based Managed Print Services provider with ambitious growth plans that are looking for career minded individuals to join their Field Service team. Having developed strategic relations with Canon, Xerox and HP they pride themselves on being able to provide a tailored solution to their clients combined with exceptional customer service.

The Benefits

The company are offering a basic salary between £18,000 and £28,000 PA + bonus + car/travel allowance.

The office based in South East London company are looking for career minded people that are interested in being part of a growing company. They are happy to consider candidates with a small amount of experience.

Job added on 23-11-2014