Customer Service / Internal Sales - Ballymena
Would you like to work for a fast-moving business that’s a true leader in its field? Then consider a move to Brammer as a Customer Service/Sales Advisor.
Europe’s leading distributor of industrial maintenance, repair and overhaul products, we have over 3.5 million products and an extensive distribution network that supplies high quality reliable parts from the world’s leading manufacturers. We also employ over 3,000 people across 19 European countries,thus giving us a strong local presence and the ability to add value to customers small and large, local and pan-European, through the technical expertise of our people.
What will you be doing?
·Supporting the growth and development of our business by delivering customer service that exceeds expectations
·Making outbound calls in line with company campaigns
·Preparing and submitting timely quotes via email, telephone or hard copy
·Proactively following up customer enquiries in order to generate and build profitable orders
·Developing and maintaining fruitful relationships with existing and potential customers
·Tracking, progressing and chasing incoming product orders
·Carrying out a variety of administrative tasks, including entering sales orders onto our system and maintaining a customer database
·Playing your part in face-to-face customer visits as required
What skills and experience will you need?
·Proven customer service experience and ideally a background in Engineering, Distribution/MRO
·Proficiency using office IT applications such as Microsoft Excel and Word
·Excellent communication and relationship building skills
·A high degree of accuracy and excellent attention to detail
·A good standard of personal presentation
·A full driving licence
What can you expect in return?
Ongoing training forms a central element of this role and will be provided by in-company and external providers. In addition, as well as the chance to build a lucrative career working on a pan-European stage, we offer a competitive salary, company bonus scheme, pension and genuine group wide opportunity.