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After Sales Supervisor

Our client is a long established distribution company. Innovative and dynamic, they are constantly pursuing new ways to improve the services and products they offer. An opportunity has arisen for an After Sales Supervisor to join their team.

This is the ideal role for an After Sales Supervisor looking to develop their career with an award winning national brand.

As an After Sales Supervisor you will be responsible for the day to day responsibility and leadership for a team of After Sales Specialists

Your duties will include:

Coaching and mentoring team members to ensure Company standards of performance, conduct and attendance are pro-actively managed, taking corrective action where necessaryComplete all administrative duties for the team, including shift and holiday planning and assigning team members to appropriate sales based activities, as determined by the Customer Services ManagerLead the team by example, building effective, constructive relationships across key departments within the business to ensure the highest standard of serviceResponsible for the overall quality of service provided by the After Sales team, ensuring it meets and exceeds customer expectationsEnsure the accurate use of all Company systems and documentation in accordance with legal and company requirements

To be considered for the role of an After Sales Supervisor, you must have:

Previous experience of supervising a sales team in a pro-active B2C target driven environmentProficient in the use of IT systems - Word, Excel and OutlookAttention to detail and commitment to Customer Service ExcellencePrevious experience of web based customer interaction

Additionally, you must possess high levels of accuracy and organisational skills.

To apply for the role of After Sales Supervisor, please apply via the button or link shown. If your skills and experience meet with this requirement, we will contact you to discuss the position in further detail.

Additional Keywords: Sales Manager, Sales Professional, New Business Development Manager, Sales Executive, Sales Representative, Area Sales Agent, Field Sales, Territory Sales, Territory Marketing, Business Promotion, Business Development, B2C

Baxter Personnel 27-28 Blackwell gate, Darlington DL1 5HG

Job added on 20-11-2014