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Customer Services Advisor

Permanent  for Search Consultancy in Rotherham

A leading provider to the Construction and Architectural industry are looking to recruit two Inbound Customer Service Advisors to join their fast paced team.

You will be required to carry out the following tasks:

Receive inbound callsMake outbound follow up calls to existing customersManage your own geographical areaBe accountable for your own SLA'sFollowing the job through from start to finishLiaising with Insurance companiesComplaint handling

This role requires individuals to have the ability to:

Work under pressureManage their own workloadMulti task in a pressurised environmentHandle calls with empathyHave excellent time management skillsExcellent punctuality

The hours are on a weekly rota basis between 7am and 8pm and include 1 in 4 Saturdays.

Benefits

£25 weekly shift bonusCredit Card bonusFree ParkingSubsidised CanteenContributory PensionStaff rewardsFull training provided

You will be required to have a Criminal Record and Credit Check

Interviews will be a 2 stage process, telephone interview and face to face 2 hour interview

Start date December 2014

Job added on 20-11-2014