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Telemarketing Operator OTE 18k

Permanent  for Chartwell Healthcare in Macclesfield

Great Career Prospects Within A Growing Company Who Look To Promote Success

* Excellent Benefits Package – on completion of probation

* Fantastic Working Environment

* Realistic Achievable Targets – Realistic OTE 18k

Job Title: Telemarketing – Operator

Department:Chartwell Healthcare

Purpose of Job: To generate private healthcare renewal date leads for Chartwell Healthcare, with the potential to convert to appointments through calling fresh customer data provided. This role includes transfering clients for telephone quotes also making appointments for Chartwell’s field sales advisors.

Key areas:

1.Lead Generation

¨Responsible for making outbound calls on a daily basis using data provided by the company

¨To work closely with the Direct Marketing Manager to ensure we capture new private healthcare renewal dates within various business sectors

¨To convert the calls to new business leads for the appropriate business area of the Company in line with agreed confirmed quality

¨To achieve agreed personal targets captured from calling data provided

2. Team

¨Keep the Direct Marketing Manager updated at all times with issues relating to the team.

3. Person Specification

·Experience of working with customer databases

·Methodical attention to detail

·A confident and friendly telephone manner

·Good IT skills

Position reports to: Chartwell Healthcare Direct Marketing Manager

Priorities for the coming year:

To agree and achieve appointment targets

To ensure that calls are made in line with FCA guidelines, i.e. no advice given

Person Description

*see Line Manager Responsibilities for core competencies


Personal circumstances

Full time role

Work Experience

Proven successful track record in target driven outbound telephone environment


Results oriented

Attention to detail

Good working use of Microsoft Outlook

Organisational and time management skills

Behavioural Competencies

Excellent communicator

Ability to build effective internal and external working relationships

Customer focussed

Exhibits and promotes ‘Can Do’ Attitude

Positive Role Model

Proactive and self-motivated

Sales focussed


Time spent in similar role within Healthcare environment

Previous use CRM database would be an advantage

GCSE Maths and English


Mr Stuart Davies 

Chartwell Healthcare Direct Marketing Manager

Job added on 20-11-2014