Customer Service Representative
Title: Customer Service Representative Location: Bletchley, Milton KeynesSalary: £17,500 starting salary This role is working for one of the most successful retailers in the UK that has several awards for its world class customer service! A global retailer with a reputation for providing exceptional customer service and high quality clothing is looking for Customer Service Representatives to join their business in Bletchley, Milton Keynes. This company is a true investor in people and can offer the successful candidates a rewarding role working in one of the UK’s fastest growing businesses. We are looking for charismatic, enthusiastic and hard-working people to take the role of Customer Service Representative working for this leading retailer in Bletchley, Milton Keynes. You will need to have excellent customer service skills along with a positive attitude and great people skills.The Role of Customer Service Representative: As part of a busy in-bound customer service team based in Bletchley, you will be the first point of contact for customers, you will be responsible for using your excellent customer service skills to offer exceptional service at all times. Your duties will include answering inbound telephone calls from customers to take orders, resolving any queries and responding to emails along with a variety of administrative tasks. The Requirements of Customer Service Representative: You must have previous customer service experience, ideally working within a contact centre environment along with: It is essential that you are able to work some weekends and overnight shifts. •A passion for outstanding customer service •An outgoing and charismatic nature •A skill for providing world class customer service •The highest personal standards •A confident telephone manner •Good IT literacy •Concise and clear communication skills in both written and spoken English •A passion for fashion and apparel •Drive and passion to be the best and provide the highest level of service •Ability to work weekends If you love working with people and have excellent customer service skills this role could be perfect for you! We try to respond to all applicants however, due to the high volume of applications we receive this is not always possible. In the case you have not heard from us within 7 days please consider your application unsuccessful. We thank you for your interest and wish you the very best in your job search.