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Sales and Helpdesk Administrator

Permanent  for The Works in Leeds

The RoleThis is a fast paced, varied and challenging role - a key position within a highly successful growing lighting company of 15 people.  The day to day duties are split into two main areas of responsibility. The first covering the distribution/order processing of products to customers (largely care homes throughout the UK) the second is dealing with local contractors to install the products into the customer's business.  Broken down further on the distribution side of the role you will offer your exceptional customer service to callers calling in, helping resolve queries regarding their orders, you will manage the processing of orders and input invoices onto Sage. On the other side you will organise engineers/electrical contractors and allocate work to them for installing lighting into large scale customers.   SkillsA confident, competent telephone manner with an efficient personality - you will be the first point of contact for most customers Experience of SAGE accounts  Confident MS Office skills, especially Excel for invoices and reports Able to work on your own initiative and know when to ask for assistance  Extremely competent at prioritising and organising  The Company An Electrical Lighting company who distribute lighting to customers on a large scale, often contracting out to local electricians to install on behalf of the company. Established since the early 1980's  they are highly successful and growing

Job added on 12-11-2014