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Inbound Retentions Advisor

Contract  for Search Consultancy in Warrington

Basic Salary with Uncapped Commission. Apply Now!!!!!

Inbound Retentions Advisor

BirchwoodSalary £15,080 rising to £15,600 basic + Uncapped Commision

Hours – Flexi Shifts, 5 days per week across between Monday to Friday 8am to 20:00 ,Saturdays between 9am – 6pm and Sunday between 10am – 5pm.

Starts date: 1st December 2014

Type: 6 Month Fixed Term Contract

Full Time 40hrs hours per week

We’re looking for Inbound Retentions Advisors to work for a well known and large organisation based in Birchwood.

The role will involve handling inbound calls from existing customers who wish to cancel their contract. You will be required to build a rapport with the customer to understand and identify the customers reasons behind their cancellation. You will then work retain the customer by tailoring a package to their needs.

With a great starting salary and the opportunity to earn excellent commission each month, the role of the Inbound Retentions Advisor would suit someone from either a retentions, sales or collections background.

The Inbound Retentions Advisors job:

* Taking inbound customer calls regarding cancelation of their contract * Understanding the customers needs and tailoring the product or service to them * Working to targets

Skills & Experience:

* Experience working within either a retentions, sales or collections in a targeted environment either over the phone or face to face * Excellent communication skills.* Strong negotiating and resilience.* Able to deal with customers professionally and efficiently.

Applicants will be required to pass a full, clear credit check for this role.

For an immediate telephone interview apply on line and we will call you back asap.

Job added on 07-11-2014