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Contact Centre Agent - German speakers

Contact Centre Agent - German speakers

Package: £16,000 + Generous Shift Allowance + Excellent Benefits package

Location: Manchester Airport

Due to planned growth, an exciting opportunity has arisen for a world leading travel company based at Manchester Airport are looking to recruit German speakers to join their inbound sales team (German speakers).

As a German speaking Contact Centre Agent you will be the first point of contact for the company guests and trade partners and be responsible for exceeding guest's expectations by delivering inspirational service whilst maximizing sales opportunities

You will deliver inspirational service with each guest in line with set standardsYou will be fluent in GermanYou will be responsible for achieving individual revenue sales targets and contribute to team targetsYou will gain expert knowledge of the company products, services and proceduresYou will support back office functions as required e.g. ticketing and refunds

Desired Skills and Experience

The post holder will have the following skills and experience in a contact centre, customer service or guest service environment:

Fluent in English and GermanCustomer service experience gained in a call centre environmentExperience in airline reservations or a travel organization also a definite advantageExcellent verbal and written communication skills

Hours

You need to have to have a flexible approach to work, shifts include 9am - 5pm

Interviews and start dates ASAP. Click apply today or send your CV to rick.halkon@search.co.uk or call Rick Halkon on 0161 835 8749 for more info.

Key Words: German speakers, German call centre, German inbound, German sales, German language role, German language job

Job added on 07-11-2014