REPLENISHMENT AND OPERATIONS MANAGER - LUXURY RETAIL
REPLENISHMENT AND OPERATIONS MANAGER SOUGHT BY FAST PACED, HIGH TURNOVER, VERY SUCCESSFUL, MULTI BRAND LUXURY RETAILER.My Client is a very well established, extremely successful, multi-brand luxury retail, who is enjoying global expansion.As a result they have a vacancy in the London area for an ambitious, enthusiastic and driven operations manager.YOU MUST BE;An experienced store or operations manager who understands the levels of service required within the luxury sector.Key Qualities Required:1.Open to challenge2.Passion for people3.Role models behaviours to peer group and beyond4.Demonstrates initiative and completes to deadlinesJob Descriptionyou will be running the replenishment and operations teams – there will be overlap with store management teams – so an customer centric approach is still important.The total stores business’ is in excess of £75m annual turnover, team size 20+ heads. Stock replenishment, cleanliness, and stockfile integrity. Control and management of stockrooms and administration teams to maintain correct stockfile. Responsible for ensuring teams work safely to company, and legal guidelines. Development and management of a team of leaders and staff to fulfill their potential. Focus on 24 hour operation, candidate will be required to build strong working relationships with the night operation and front of house teams to continually deliver high levels of internal customer service.KPIs – Sales, EBITDA, stockholding/weeks cover, absence, labour turnover, stockloss, HSE training.*Managing a team of 20-30+*Key People Accountabilities – To develop their teams to deliver great service at all times. Must be able to demonstrate great coaching skills and people skills. Able to communicate and work with differing levels of management and staff, open and willing to give and receive challenge to develop the business and individual whilst bearing in mind our goal to be an employer of choice.*Career development – level one role within operations, with view that this candidate is someone who would develop to a senior role.*Key challenges – Pace of delivery within a tight window, whilst valuing all our staff. Working with other teams, head office,and SuppliersIf this role is right for you , please send your CV via the link below or call Ian Gerstein on 0207 400 6071for more information.This vacancy is being handled by Mandeville Retail. Mandeville Retail is the retail specialist division of Mandeville Recruitment Group, who act as an employment business and employment agency and are registered in England and Wales no 8706303 as Mandeville Recruitment Group Ltd. Registered office address 1 London Street, Reading, RG1 4QW.In the event that you are contacted for a role, please note that as part of the registration process you shall be required to provide Mandeville with proof of identity as well as proof of eligibility to work in the United Kingdom.