FACILITIES MANAGER SOFT SERVICES - HOTEL STYLE SERVICE
Building Manager / Facilities Manager with a soft services focus and a reputation for providing a ‘hotel style’ service, especially with ‘Front of House’ teams? Have you experience in managing tenants, clients relationships and want to work for a firm that offers good career opportunities? My client, a leading managing agent is seeking a Building Manager / Facilities Manager for a great role looking after the soft services within a trophy building in the heart of the West End. The property is to a high profile firm who expect a ‘hotel style’ service – you’ll be responsible for delivering an exceptional service and looking at ways of ensuring the service is ahead of the game.You will be in a 360 degree role looking after contractor management, client & tenant liaison, problem solving, soft services, Health & Safety and providing a good quality FM service. You will come from a role where you can demonstrate you have made a real difference to the service and enjoy ensuring the best service is given. * First point of contact for tenants regarding all facilities soft services* Setting and managing budgets* Tenant services and relationships* Procurement* Manage soft service contractors including cleaning, security* Monitor contractor performance against SLA’s and KPI’s* Managing a team of FM staff including receptionists * Health & Safety* Practical leadership* Problem solving (analyses problems & seeks solutions from a variety of sources)* Ideally IOSH or NEBOSH and MBIFMThis is a great opportunity for a Hotel style soft services focussed Building Manager / Facilities Manager (ideally with BIFM, IOSH or NEBOSH) to take that next step in their career within a major managing agent and is based in West End. As a property specialist agency, we are always interested in hearing from experience facilities professionals with service charge budget experience, MBIFM and IOSH or NEBOSH including Building Managers, Facilities Assistants, Facilities Co-ordinators, Facilities Managers, Regional Facilities Managers. This role is based in London’s West End.Due to the number of responses we receive to our advertisements we are unable to respond individually to each application. If you do not hear from us within 7 days you may assume you have not been selected this time – but you are welcome to apply for any future vacancy you feel you are suitable for. Thank you for your interest in Acme Appointments.