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Compliance Manager

Permanent  for Unknown Employer in Watford

Anytime Fitness UK

Anytime Fitness has a perfect blend of many factors that make it unique. The convenience and affordability of our product, for both franchise owners and members, is just one of many features allowing our business to thrive. We offer a business model that blends perfectly with providing a great work/life balance. Anytime Fitness commenced in 2002 in Minneapolis, USA and is now the world’s largest health chain with over 2000 clubs in 15 countries and growing. A new member joins an Anytime club every 3 minutes.

We strongly believe that the continued success and growth of our business is because of our people. We challenge our team to deliver exceptional service; go outside their comfort levels; to own their roles and be passionate; seek improvement; pitch in as a team to get an outcome; and don’t be afraid to admit a mistake!

Our business works within the following team structures:-

Sales and Marketing: Franchise Sales and Marketing

Operations: incorporating Property, Compliance, Franchise Support, Vendor relations and Finance

Position purpose summary

The Compliance Administrator position is responsible for Legal Compliance Program of Anytime Fitness UK and associated matters

Key Responsibilities & Accountabilities

Setting Strategy & Vision

·Develop and maintain a Compliance Program to cover start to end franchise matters, including due diligence for sales, property arrangements, franchise agreement compliance, breach of contract matters and other issues of legal compliance

·Develop and implement procedures relating to franchise and other matters, as set out above

·Management and supervision of administrative and compliance staff as required

·Liaison with the USA and Australia with regard to consistency of Compliance matters and auditing

·Liaison with Financial Control to ensure setting and payment of fees

·Development of robust systems to enable Anytime Fitness UK expansion

·Preparation and tracking of franchise documents

·Development and maintenance of hard and soft copy files and allied databases, including CRM solutions, in accordance with Data Protection legislation

·Assist in training to all new franchisees (NFT) and refresher training as necessary to franchise holders and club staff to Anytime Fitness brand standards.

·To cultivate and maintain excellent, professional working relationships with franchise holders and preferred vendors.

·Assist in the development of Business Risk and Mitigation models

Organisational Management & Building Culture

·Take responsibility for the effective operation the Compliance Program within a framework of KPI’s & performance management

·Oversee the Compliance operations of Anytime Fitness UK and manage its compliance with legal and regulatory requirements

·Create and maintain procedures for implementing Compliance and other legal matters

·Establish and maintain effective communication processes with staff, franchise holders, business & strategic partners

·Promotes a culture that reflects the Anytime Fitness’ values and encourages good performance.

·Ensure adherence to all Workplace Health & Safety Standards and other relevant legislation.

·Provide support to the Operations team

Capital Allocation & Financial Management

·Monitor payment of fees at point of receipt

·Deliver the Compliance Program within established budgets

Required knowledge, skills & abilities

Job Requirements

·A record of superior academic achievement and proof of past workplace excellence

·Business and/or legal qualification to advanced level

·Knowledge of compliance systems

·Demonstrate high level strategic and analytical skills

·Excellent communication skills, both internally and externally

·An ability to work independently and understand appropriate accountability

·Commitment to the vision of Anytime Fitness UK

·Strong collaborative and individual decision making skills

·An ability to engage & motivate others to achieve outcomes

·Integrity and ability to maintain confidentiality

·Strong sense of organisation & planning, ability to manage time well

·Ability to achieve outcomes within set timeframes

· Proven research skills including electronically assisted research;

·Excellent written and oral communication skills;

·Ability to work independently and as part of a team;

·An ability to exercise initiative, discretion and good judgement;

Job added on 30-10-2014