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Graduate IT Support Analyst - Cambridgeshire - £23,000

Permanent  for Ashdown Group in Cambridge

Graduate IT Support Analyst - 6 month fixed term contract - Cambridge - up to £23,000. The Ashdown Group has been engaged to assist a globally recognised design and development business in their search for a Graduate Desktop Support Analyst. The successful applicant will be joining an IT Team, who together share the task of supporting customers from a broad range of technical backgrounds, both onsite and remotely. The ideal candidate will have a degree in Computer Sciences or similar, with previous customer service experience. They will be able to provide an exceptional service and have great communication skills.Your daily responsibilities will include: - Monitoring the Helpdesk system, prioritising and taking ownership of customer issues. - Liaising with external suppliers. - Highlighting ICT issues and escalating them when necessary. - Addressing bugs related to software and supported hardware.Our client is offering a salary of up to £23,000 with additional benefits of a performance related bonus scheme and pension.Initially this role is offered on a 6 month fixed term contract with a real possibility of the role going permanent. This is an excellent opportunity to join a successful business and gain experience in a range of technical areas in an interesting sector. If you believe that you have the skills and experience needed to succeed in a role of this nature, please submit a current copy of your CV. If you apply by email please quote the reference ASH12844JA in your subject line.The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.

Job added on 28-10-2014