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Domestic Assistant

Part Time  for Serco in Norwich

Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public service, including health, education, transport, science and defence. The Norfolk and Norwich University Hospital opened its doors to the first patients in November 2001. Occupying a 63-acre site close to the University of East Anglia and the Norwich Research Park, the 1,000-bed teaching hospital is designed to meet local healthcare needs for many years to come. The Hospital domestic service provides a total cleaning service over hospital of 100,056 square metres over wards, high risk, out-patient and public areas. We`re looking for a part time Domestic Assistants to work on Saturdays & Sundays from 7.00am - 2.30pm at Norfolk and Norwich University Hospital, the purpose of the role is to ensure that all allocated area`s are maintained in a clean and organised state to provide a clean environment for patients, visitors and staff. Main Duties and Responsibilities include: - Present a domestic cleaning service to patients and staff within the trust as defined in Service Level Specifications and Standard Operating Procedures. - Clean to a hygienic standard following work procedures that incorporate all quality standards laid down by the client or Serco and Environment Audits. - Clean floors, work surfaces, furnishings and related equipment manually and by use of machine understanding and adhering to work schedules and Standard Operating Procedures. - Empty, dispose and replace clinical and domestic waste as directed and ensure that waste is disposed of correctly. - Ensure that all equipment and materials required to perform all cleaning tasks are maintained in an hygienic and safe condition and any deviation in store levels or suitability of equipment is reported to the Supervisor for action. - Ensure that high personal hygiene and infection control standards are maintained in relation to personal tasks - Ensure that all work is carried out in line with Health and Safety, Quality and Serco and Trust policies and procedures. - Participate as a full member of the team, e.g. supporting and training other staff, participating in team meetings, working flexibly as required to cover other members of the team. - Undertake other ad hoc duties as prescribed by manager and within scope of skill and capabilityHCC SAP Remote Timesheet Entry Access & Reporting (RTE) for Schools, Fire, Registration & School Crossing Patrol Skills and Attributes: - Basic skills training, including accreditation by British Institute of Cleaning Science - Requires full knowledge of Serco and Trust working practices and procedures and Health and Safety requirements - Good Communication Skills, e.g communicating with colleagues and supervisors, Trust staff and patients where necessary - Good Customer Care Skills, e.g for communicating with Trust Staff and Patients - Completing of mandatory training, e.g manual handling/risk assessment/fire safety training - Must be flexible and adaptable

Job added on 23-10-2014