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Desktop Support Analyst, Charity, London c£23-£25000 DOE

Desktop Support Analyst, Charity, London c£23-£25000 DOE

An exciting opportunity exists at a leading UK charity in their London HQ to join a fast paced, growing team providing desktop and application support. The role will be responsible for providing remote, desktop and general IT support for 2000+ users across sites in the UK. This is an excellent opportunity to work with a vibrant and dynamic team providing a best-in-class IT support service to a large national organization. This role in our desktop support team requires someone who is experienced in supporting Windows 7 and Microsoft Windows 8, in both mobile and desktops versions. Experience of Microsoft Office, desktop hardware as well as ADSL routers, tablets and mobile phones. Knowledge of supporting Macs and iOS Mobile devices would also be advantageous. The ideal candidate will have excellent communication skills and will be able to explain technology to non-technical staff as well as being adaptable and able to work independently. You will have an excellent telephone manner and be able to travel to sites across England and Wales from time to time (driving licence not required).

Essential Skills:

-Excellent Customer Service and Interpersonal Skills

-Excellent Written and Verbal communication skills

-A minimum of two years of experience in an IT support role

Desirable Skills:

-ITIL v3 Foundation


-Experience with SharePoint, Lync, Exchange 2013, SCCM, Bitlocker and MBAM, Asterisk, SQL

-Experience in Application Support SUN, INFOR, The Raiser’s Edge, QAS, Resource Link, CRM

Exciting or what!? Would you like to know more? For more information e-mail or call for an informal chat on 0845 4759850 / +44(0)1494 416121 or 07867 334550 (out of hours). Ref: MD00193.

Landmark Faith Recruiting Solutions Ltd is acting as an Employment Business in relation to this vacancy. Landmark Faith Recruiting Solutions is an Equal Opportunities employer; we welcome applicants from all backgrounds

Job added on 14-10-2014