Temporary Customer Service Desk Analyst
Job title: Customer Service Desk AnalystJob reference: 06102014Location: SolihullSalary: £7.19 p/hrContract type: Temporary for between 2-6 weeksAre you looking for a new challenge where you can excel within a dynamic and friendly team?We are currently recruiting for a Temporary Customer Service Desk Analyst to join my client’s team based on the outskirts of Solihull, if you excel in Customer Service we would love to hear from you!As part of this varied role you will be: *Answering incoming technical support calls and logging the ticket details accurately *Taking ownership of user problems *Offering 1st line support to customers regarding telecommunications*Handling tickets in accordance to OLA’s*Liaising with third parties to assist customers with a variety of queries and technical issues*Maintaining a high level of customer service at all timesIf that sounds like your sort of thing, you will:*Come from a strong customer service background and possess strong interpersonal skills*Be a team player*Be highly motivated with a thorough approach*Have an excellent telephone mannerWorking Monday – Friday with the following shifts 08.30am – 5.00pm/ 09.00. – 5.30pm/ 10.00am/ 6.00pmIf you think you’re the right person for the job, email your CV to firstname.lastname@example.org Whilst we’d love to get back to every applicant, it isn’t always possible. So, if you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion. Office Angels is an equal opportunities employer.