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Campaign Analyst

Permanent  for Search Consultancy in Halifax

Campaign Analyst

£18,000 - £23,000 + Benefits

Monday-Friday 9am-5pm

Halifax

I am currently looking to recruit an experienced Campaign Analyst to work for a leading company based in Halifax. The role will report into the Dialler Manager and involve managing all outbound dialler campaigns for the call centre, other business area's and multiple sites. You will be looking at service excellence, compliance with all FCA regulations and OFCOM. Producing detailed performance results and reports on agent and campaign performance. Working closely with all business users, IT, telephony and marketing departments along with providing support for the day to day monitoring of the dialler and technical faults.The ideal candidate will have previous Dialler experience working within a contact centre environment, good standard of education, highly competent in Excel and Access, excellent problem solving skills and able to plan, prioritise and organise own work load, working to deadlines.To apply please forward an up to date CV to: matthew.carrick@search.co.uk

Job added on 29-09-2014