Security and Car Parking Officer
Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public service, including health, education, transport, science and defence.Wishaw General Hospital is a district general hospital with a 24-hour accident and emergency department. It has 626 inpatient beds. Services include: Lanarkshire`s maternity unit, Paediatric neonatal unit and emergency care unit containing an integrated accident and emergency unit with a 36-bed ward.Ensure a security presence is provided throughout all areas of the hospital in order to deliver a polite, efficient and compassionate service to patients, visitors and staff at all timesMonitor all security and car parking issues and follow correct work instructions and working procedures.Undertake physical patrols of hospital site in line with the agreed scheduleEnsure company policies and procedures are adhered to and operational changes are implementedEnsure that all required records and paperwork are completed in line with Health and Safety, Quality and Serco and Trust policies and procedures.Participate as a full member of the team, through supporting and carrying out training, working flexibly as required to cover other members of the team including completing frontline Security tasks.Ensure that all daily department log sheets/record of incidents are complete in a timely mannerIssue swipe access cards, department keys etc to staff and visitors where appropriate.Attend and report violent and aggressive incidents and take appropriate actionMonitor security CCTV systems and alert relevant colleagues to situations as required.Liaise and assist the local police when requiredFollow the correct procedures for fire alarms and assist the fire service and Estates department when necessary.Report any Health and Safety hazards around the site as per proceduresUndertake other ad hoc duties as prescribed by manager and within scope of skill and capabilityUse of Security systems within the control roomCCTVIR1 Reporting system.Adhere to Security polices and Car Parking protocolsFollow major incident procedureBasic use of PC for admin duties
If you feel you have the ability to fulfil the duties and responsibilities of this role, then please apply with a copy of your current CV.
Serco is an Equal Opportunities employer.