Insurance Claims Handler
Job Title: Insurance Claims HandlerLocation & Post Code: Liverpool, Merseyside (CH44)Salary: Between £17,500 and £19,500 per AnnumOur client, a well-established, thriving company offering drainage solutions on a national basis to many of today's leading insurers is seeking a pro-active and confident Insurance Claims Handler to be responsible for managing insurance claims and clients.Working within a fast-paced administration team environment the successful Insurance Claims Handler candidate will have a 'can do' positive attitude. Problem solving skills coupled with an excellent telephone manner and organisational skills are essential.It will be your responsibility to deliver an exceptional customer experience though the management of your own portfolio of drainage and subsidence insurance claims.As well as proactively driving your claim portfolio you will be required to maintain a task diary system, recommend payments, produce invoices, letters, liaise with contractors and other external suppliers.The successful Insurance Claims Handler candidate will have / will be:• Previous experience within a customer service or administrative office environment.• Experienced at managing and being responsible for your own caseload / workload.• A team player.• Organised, diligent and able to run tasks through to completion.• Conscientious and hard working in order to achieve the required results, as well as being flexible and adaptable during times of high volumes.• Excellent communication and negotiation skills.• Experience of MS office suite including excel, word and outlook.• Ability to deal with demanding customers in a professional manner.• Able to cope with a fast changing working environment.The Insurance Claims Handler position will be based at our client's head office in Wallasey. The hours will be 10.00am – 6.00pm Monday to Friday.The salary will be in a range of between £17,500 and £19,500 per annum. You will become eligible for the company pension scheme upon completion of your 3 month probationary period. Please apply online with your CV and covering letter.Please check your email for confirmation that your application for this Insurance Claims Handler role has been received and to follow further instructions if applicable.