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This job was posted more than 40 days ago...

Insurance Sales Advisor

Permanent  for Office Angels in Preston

My client on the outskirts of Preston is looking for an experienced Insurance Customer Sales Advisor to take incoming calls from customers looking for a specialist service. The role is to offer excellent customer service and produce a sale thought this service. This is a busy inbound call centre environment previous experience in dealing within a high call volume environment. The ability to deal with complex information while on the phone is essential as the time between calls is minimal. This role involves: * Effectively handle all calls (inbound and outbound), to maximise sales performance and retention targets through the provision of effective and efficient communication and negotiation skills. * Provide the customer with relevant product information that is clear, fair and not misleading allowing them to make an informed decision. * Utilise all relevant information to maximise opportunities to cross sell and up selling on Insurance * Understand and be able to explain policy cover in line with terms and conditions. * Establish and maintain effective communication and relationships with all colleagues and customers, promoting a professional business image. * Develop and maintain a competent level of technical, product and system knowledge to support sales. * Deliver individual quantitative targets, adhering to quality and accuracy standards. * Contribute to the achievement of team and operational targets. * Operate within own area of accountability, proactively escalating issues and seeking guidance. * Understand and apply all company policies and procedures to ensure service standards are met in accordance with SLA and FSA requirements. You must have confident and clear speaking voice along with a background of customer service and sales. You must have GCSEs (or Equivalent) at Grade C and above in English and Maths. The team that you are joining is very settled and the client is looking for a dedicated long term career candidate looking for a local position. Hours of Work Monday – Friday 9 – 5.30 Car Parking Excellent benefits including pension scheme and 23 days holiday. Office Angels Preston cover the following locations: Blackpool North, Blackpool South, Fleetwood, The Fylde Coast, Blackburn, Burnley, Longridge, Chorley, Leyland, Bamber Bridge, Walton Summit and Preston. **** Office Angels are an equal opportunities employer and are acting as an employment agency for this vacancy****

Job added on 06-08-2014