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Call Centre Agents

Smart10 Ltd is an “Award Winning” and Independent run recruitment consultancy which specialises in both Permanent and Temporary positions across all Business Support roles. Smart10 have become renowned as one of Hertfordshire's fastest growing and most dynamic recruitment companies and were a finalist for ‘Best New Business’ and won the overall ‘Judges Award’ for most “promising” and “innovative” company within Hertfordshire at the Herts Business Awards 2012.

We are proud to work with a leading number of blue-chip companies as well as smaller SME’s businesses throughout the region. The smart10 team are an energetic and smart team of highly experienced and professional recruitment consultants who are committed at exceeding both our candidates and client’s expectations.  “smart10 - One career. Go for it!

·Position: Call Centre Agents (Immediate Start)

·Location: Welwyn Garden City

·Salary: £6.50 for early shirt / £8.50 for night shift

·Contract: Temporary – Permanent

·Hours: Monday – Sunday – 40 hours per week flexible on times and hours (between 7.30 – 10.30) and (10.30 pm – 7.30 am)

Company Profile:

A well established, professional run organisation based in Hertfordshire, is currently looking for a self-motivated, proactive and individual looking for a new opportunity within customer service on a temporary – permanent basis.

If you have excellent customer services skills and are available immediately then this could be the job for you!

Job Description:

• Being responsible for answering a high volume of inbound calls in regards to varied questions on a helpdesk basis

·Working with a number of clients as a receptionist service for them

• To co-ordinate a varied workload in order to provide effective support to the team

·Answering questions efficiently and effectively

Skills Required:

• Excellent written and verbal communication skills

• Strong interpersonal and organizational skills

• Good attention to detail

·A professional and formal telephone manner

“smart10 Ltd - Ensuring that the best talent is matched to the right job and the right job has the best talent”

Should you be short listed for this position, a member of the Smart10 team will be in touch with you in the next seven working days. Good luck with your application!

Job added on 05-08-2014